Check your Cellular settings and mobile data You can also try connecting to a different Wi-Fi router or network, if possible.Ĭheck out our guide on the most common Wi-Fi problems for a more in-depth look at how to deal with connection problems. If this is the case, you may need to try rebooting your Wi-Fi router, changing channels on your router, moving your router/iPhone into a better position, resetting your network settings, or contacting your ISP. If you can’t surf the web as normal, then it’s likely you’re having internet connectivity issues. Try loading a webpage or using Safari to see if you can connect to the internet as normal. If you’re not connected to your usual Wi-Fi network, you can reconnect by going to Settings > Wi-Fi and then tapping on the name of your Wi-Fi network.įinding either of these symbols is usually a good sign, but sometimes you may experience connectivity issues even when your iPhone displays the Wi-Fi or 5G/4G symbols. First, look for the Wi-Fi symbol in the top-right corner of your iPhone, or for the 5G/4G symbol (if you’re connected to a cellular network). OK, we don’t want to be too patronizing, but make sure you check that your iPhone is actually connected to a Wi-Fi or cellular network.
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